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department of home affairs heidelberg Complaint - Unable to collect ID card
department of home affairs heidelberg Complaint

department of home affairs heidelberg Complaint

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Unable to collect ID card


I got married on 7 May 2016. In September 2016 I applied for a ID Card with my married name as well as an unabridged copy of our marriage certificate. I got an SMS to collect my ID Card I went but was unable to collect my ID Card because they can't read my finger print on the system?? i've been there 3 times and each time unsucessful. They informed me that i should send my husband to collect the ID Card?? how is this possible?? Also have not received my unabridged marriage certificate yet and i need it to change our daughter's surname to her father's.


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